FAQ's
Got questions? From orders to returns, we’ve got you covered. Explore answers or reach out via call, email, or form!
Do you offer Cash on Delivery (COD)?
No, we currently do not offer Cash on Delivery. All orders must be prepaid through secure online payment methods such as UPI, Debit/Credit Cards, Net Banking, or Wallets.
How can I track my order after placing it?
Once your order is confirmed and shipped, you will receive a tracking link via email or SMS. You can also track your order from the “My Orders” section after logging into your account.
What is the estimated delivery time?
Most orders are delivered within 3–7 business days, depending on your location. The expected delivery date will also be clearly mentioned on your order confirmation and invoice page. You’ll receive tracking details once your order is shipped.
Are your products genuine and of good quality?
Yes, all products sold on spcart.in are 100% genuine and quality checked before dispatch. Customer satisfaction and product quality are our top priorities.
Can I cancel or change my order after placing it?
You can cancel or edit your order within 2 hours of placing it, provided it hasn’t been shipped. Once the order is shipped, cancellation or changes are not possible. For assistance, please contact our support team as soon as possible.
What if I receive a damaged or wrong product?
If your order is incorrect, damaged, or defective, please contact us within 48 hours of delivery with clear photos or videos. We’ll assist you with a replacement or refund, only if the product has a return or replacement policy mentioned on its page. Please check the product details before placing your order.
Do you ship across all parts of India?
Yes, we deliver to most pincodes across India through trusted courier partners. Enter your pin code on the product page to check delivery availability.
What payment methods are accepted on spcart.in?
We accept secure payments via UPI, Credit/Debit Cards, Net Banking, Paytm, PhonePe, and other leading wallets. COD is not available.
How do I contact customer support?
You can reach our support team through our Contact Us page, email us at [email protected], or use the live chat option during business hours.
Is it safe to shop on spcart.in?
Absolutely. Our website uses SSL encryption and secure payment gateways to ensure that your personal and payment details are always protected.