Shipping Policy
At spcart.in, we are committed to delivering your orders accurately, in good condition, and always on time. Please review our Shipping Policy to understand how we handle order dispatch and delivery.
1. Shipping Coverage
We ship to most locations across India. If your delivery address is not serviceable by our logistics partners, we will notify you after order placement and issue a full refund if necessary.
2. Order Processing Time
Orders are typically processed and dispatched within 1–3 business days after payment confirmation. Processing may be delayed during peak seasons, holidays, or due to unforeseen circumstances.
3. Estimated Delivery Time
Delivery times vary depending on your location:
- Metro cities: 2–5 business days
- Other locations: 4–8 business days
- Remote areas: May take longer depending on courier coverage
4. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you confirm your order. We may offer free shipping on select products or promotional orders at our discretion.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track the status of your shipment on the courier partner’s website.
6. Delayed or Lost Shipments
While we strive to meet the estimated delivery timelines, delays may occur due to courier issues, weather, or other factors. If your order is significantly delayed or lost, please contact us for assistance.
7. Undeliverable Packages
If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you for redelivery. Additional shipping charges may apply for reshipping the package.
8. Damaged Packages
Please do not accept any package that appears tampered with or damaged. If you notice any issues upon delivery, report them to us immediately with photos of the package and product.
9. Policy Updates
We reserve the right to modify this Shipping Policy at any time. Any changes will be updated on this page without prior notice.